![]() Warranty Claims for Quality-Related IssuesĪll quality-related defects on items sold directly by Divoom covered by an 12-month warranty, starting from the date of purchase.įor quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise a new item will be sent. For quality-related issues, please see below. For purchases not made directly through Divoom online stores, please contact retailers for refunds. It is not possible to process a request for a refund for non-quality issues for items after this 30-day window has lapsed. Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. Returns may be rejected if product does not meet the above requirements.For non-quality related warranty claims, Divoom refunds the cost of purchasing the product itself.For non-quality related warranty claims, the buyer is responsible for shipping costs.Once the returned item arrives back in Divoom warehouse for inspection, the refund process will begin. Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. View moreģ0-Day Money-Back Guarantee for Any Reason It redefines the defenition of smart backpack. Massive Functions:Powered by the Divoom companion APP, Backpack-M provides many helpful features like: clocks, daily tools, mini games, and more. ![]() With its flat-open interior design, you can pack easily store a 15" full size laptop and other gears.Ĭomfortable Features:Backpack-M features a breathable & ergonomic design for the shoulder and back support, which ensures a positive posture & wearing experience so you can travel further with Backpack-M. Multiple Storages:Backpack-M prodvides different compartments to store your essientials. This backpack is a great conversation starter! Pixel Art Display:You can DIY pixel animation and display on the Backpack-M, or search and display any animation from the massive online gallery. It is a fasion statement of your unique taste, and it features many practical features, like: water resist, reflector marker, glasses strap & more. Fashion & Practical:Backpack-M is more than an eye-candy.
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